Bahagian Akaun - Kementerian Kesihatan Malaysia

Introduction

The Accounts Division is responsible for ensuring that accounting and financial services are carried out efficiently and effectively, in accordance with the provisions of the law, financial regulations, and prevailing Government Accounting Standards.

The functions of the Division are implemented through five main sections:

1. Financial Management Section
2. Inspectorate and Monitoring Section
3. Advisory Section
4. Management Accounting Section
5. Administration and Finance Section

Vision, Mission and Objective

Towards safe and quality care services.

Vision

Towards safe and quality care services.

Mission

To ensure standards of healthcare services that are safe, efficient, and of high quality through monitoring, legislation, control, and regulatory oversight.

Objectives

To draft, review, and amend any Acts or regulations under the Medical Programme.
To monitor, control, and regulate private healthcare facilities and services through legislative mechanisms.
To manage and monitor technical complaints and medico-legal cases involving healthcare facilities under the Ministry of Health Malaysia.
To coordinate and provide technical input on matters related to the liberalisation of healthcare services trade.
To carry out the functions of the Malaysian Optical Council, the Assistant Medical Officer Services Branch, and the Estate Hospital Assistant Board.

Quality Policy and Objectives

Accounts Division Quality Policy

The Accounts Division is committed to providing quality accounting and financial services at the Ministry of Health Malaysia to meet customer requirements through MS ISO 9001:2008 and the continuous improvement of the Quality Management System.

Quality Objectives (based on Client’s Charter)

Payment Vouchers: To process 98% of complete payment vouchers immediately and within 4 calendar days of receipt, to assist recipients in managing their finances and indirectly support the national economy.
Payroll and Deductions: To process civil servant salaries and submit data to banks 3 working days before the pay date, and to remit deductions to relevant agencies no later than the 5th of the following month. This assists civil servants in managing their commitments and enables agencies to manage their cash flow.
Monthly Accounting Reports: To generate monthly accounting reports via the GFMAS System on the first working day of the following month and to notify the Information Technology Management Division (BPTM) of the Accountant General’s Department of Malaysia (JANM) on the same day.
eReport Notifications: To issue a bulletin to Responsibility Centers (PTJ) via eSPKB notifying them that eReports are ready for printing one day after JANM uploads the data. This allows PTJs to verify the accuracy of accounted transactions by reconciling PTJ records with the Accounting Reports.
Inspection (Naziran) Reports: To issue Inspection Reports within 7 days from the date of the Closing Meeting to enable immediate corrective action and improvement by the PTJ.
Attendance Analysis: To prepare and submit the Attendance Analysis Report for Accounts Division staff to the Management Services Division by the 10th of the following month to monitor punctuality.
Bill Payment Monitoring: To prepare the 14-Day Bill Payment Report for all MOH Responsibility Centers (PTJ) for submission to the KSN, KSU, and Heads of PTJ by the 5th of every month. This assists management in monitoring and taking corrective action to ensure 100% bill payment within 14 days, as per AP 103(a).
Daily Fund Requirements: To review and compile daily fund requirement data for submission to the Accountant General’s Department of Malaysia (JANM) before 11:00 AM every working day to ensure the Ministry of Health has sufficient funds for payments.
Complaints and Inquiries: To provide feedback on complaints or inquiries from PTJs regarding the eSPKB and eTerimaan systems via the eBantuan System within 4 working days to ensure PTJs can perform their duties efficiently.
Minutes of Meetings: To prepare and confirm minutes of meetings within 3 working days from the meeting date to ensure that necessary actions can be implemented by the involved divisions, units, or officers.

Client's Charter

This Division is determined, committed, and continuously strives to deliver excellent service to every client by:

Always providing courteous and friendly service;
Delivering high-quality professional services while taking into account the needs of clients;
Providing a written response to all complaints directed to the Medical Practice Division within 14 days from the date of receipt;
Ensuring that 80% of the planned annual activities of each Branch/Unit are implemented each year; and
Preparing or completing documents/ responses/ reports/ policies/ guidelines/ certificates/ endorsements/ licenses/ payments/ application evaluations/ offers within the stipulated timeframe for external clients.